Q1: I’d like to enroll my kids into your swim program, but I don’t know which class is suitable for my child, what do I do?

We will arrange an assessment for your kid, the assessment time can be arranged according to your request and our instructors’ available time, it’s usually in the afternoon.

Q2: What do I need to prepare for my baby’s swimming class?

Just make sure that your baby wears a swimming diaper, and don’t feed your baby too much milk before entering the pool. You can prepare some towel to dry your baby right after the class to keep him/her warm.

Q3: Do I need to get into the water with my child?

If your child is in the Baby class or the Pre-School class, which are for the kids under the age of 3, it’s required that one of the parents or adult companion be in the water with the kid for the whole duration of the class.

Q4: My child is not 4 years old yet, but he’s very good with swimming, can I put my child into the Freestyle Beginner class?

For the safety reason, we don’t accept kids who don’t meet the age requirement in the classes for older kids, for example kids under the age of 4 can’t join junior swimming class like 1A, 1B & 1c; kids under the age of 3 can’t join Pre-School class; because in case of any accident, our insurance won’t cover it. For the sake of the kid, we don’t recommend the parents to do so, because it’ll stuck the kids in this class for quite a few term until they are able to move to more advanced class, which will demotivate them.

Q5: My kid has school activity on Friday, so he can’t attend the swim lesson, can he have a makeup lesson?

If the swimmer can’t attend the lesson for personal reason, we won’t offer any makeup lesson; on the contrary, if the lesson is canceled because of pool closure or Aqua Gym’s reasons, we will do our best to organize makeup lesson wherever possible.

Q6: My child can’t attend the assessment day class, can you please arrange an assessment later for my child?

In case the swimmer can’t attend the class on the assessment day, we will take the comment from the instructor to see if the kid can move up or stay in the same class.

Q7: How to reschedule the private lesson?

The private lesson can be rescheduled no more than once a month; a note of at least 5 hours in advance is required. The best way to communicate is to call Aqua Gym office directly at 2914-0658 from Mon to Fri from 10am to 4pm. Voice messages delivered 5 hours before the class time considered as valid note for rescheduling.

Q8: What’s the application procedure to enroll my kid into your swim program?

Step1: You can download the application form from our website www.aquagym.com.hk or get it from the Residents Club and Club Siena front desk, read carefully all related information, like class requirements, aims, class dates and time, the cost and etc.

Step2: Ring Aqua Gym office at 2914-0658 during the office hour to check the space availability for the classes on your preferred dated and time, once the space is confirmed, you will get a booking Reference # from our office staff.

Step 3: Write down the Ref.# on the form in the right above corner, hand back the completed the form together with the payment to the club house front desk, you will receive a receipt from the front desk.

Step 4: Once we get the payment proof from the club house, we will email you the confirmation letter.

You are welcome to call our office at 29140658 for all inquiries, before, during and after the application procedure.

Q9: How often should lessons be scheduled?

Resistant or fearful students should (at first) attend as many lessons per week as possible. Attending once per week can work, but there will be accelerated success and improvement in attitude and skill, if the student can attend at least two or three days per week, (up to seven days per week). When they begin to enjoy the water and the process of learning, scheduling once or twice per week is acceptable.

Q10: Should parents be visible during the child’s lesson?

If the child is constantly asking for "Mommy or Daddy" throughout the lesson and if the teacher is having trouble competing for attention, it is generally best to have the parent "out of sight and out of mind" until the child begins to bond with and trust the teacher. Often, if the child thinks there is a sympathetic person close by who will "save them" from their "plight", they will likely become melodramatic and emotionally distressed. We want parents to watch the entire lesson, but often prefer that they hide whenever their child becomes distracted by the possibility that Mom or Dad might bail them out of their situation.

Q11: Why start learns swimming so young?

The younger the children, the more likely they are to accept the water and instruction. Human infants are adapted to swimming. The behaviors of automatic breath holding and swimming movements begin to fade as early as 3 months of age. Exposure to swimming provides the ideal exercise. They are not restricted to gravity and benefit from the cardiovascular exercise it provides. It gives babies a head start in learning basic swimming skills and improves bilateral coordination and balance

Q12: Winter’s almost here, should my child take a break from swimming?

The pool in which your child takes swimming lessons is an indoor pool. The water is heated. While the weather outside may be unpredictable and cold, the pools will be the same warm temperature as they are during the summer months.

There are many ways to help your child stay warm and healthy during the winter months. First, bring an extra towel with you to your swimming classes, and be on hand at the side of the pool to wrap your child up as he or she exits the pool. Use the second towel to dry him or her off as he or she changes. Second, be sure your child is dressed appropriately for the weather.

Children who have the opportunity to swim year round will progress faster through the program. Children who "take the winter off" can and will forget most of the skills they have learned. Children learn best through repetition. If your child remains in swimming lessons consistently now, you will see major improvements by next summer. If lessons are stopped until the weather gets warm again, your child can and will regress. All the levels in our program have specific goals that need to be mastered in order to move up to the next level. Stopping lessons for six to eight months could cause your child to move down a level or more on your return, as skills to master these goals are forgotten.